Terms of Use
Guarantee / Warranty
All our parts are covered by different warranty periods which are shown on relative pages, which shows that the product is free from defects in materials and workmanship. For products like Electronic parts the warranty is covered only when full batch of item is defective. If defects arise during this period, we will at our option, repair or replace the goods purchased or refund your money. Our liability under this warranty is subject to us being satisfied that the material is faulty due to poor materials or workmanship. We will not be responsible for any damage caused by incorrectly connecting or improper use of the material. Furthermore, we will not be liable for any damage to third party or attached equipment to which these products are used.
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All decisions regarding the warranty acceptance will be taken by WallySci and will accepted by customer. WallySci may or may not charge for repairs and return shipping if item's warranty is void due to any reason.
Terms and Conditions of Sale
Unless otherwise explicitly agreed in writing, the conditions as set out below apply to all/each transaction for the sale of goods and materials, design services by WallySci to a purchaser of Goods and/or Services.
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These conditions shall apply to all orders placed with WallySci by the purchaser. Acceptance by WallySci of any order is conditional upon acceptance by the Purchaser of these Conditions which shall override all other terms and conditions inconsistent herewith, whether express, implied or otherwise including terms, conditions or stipulations contained in the Purchaser's purchase order or other form of writing or other form of writing or otherwise stipulated by the Purchaser and with are at variance with or additional to these Conditions. The same shall not be binding upon WallySci unless specifically accepted and signed by WallySci.
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Acceptance of a Purchase Order by WallySci cannot be construed or implied to create an obligation on WallySci's part to accept, subsequent purchase orders for any of the goods and/or services.
Price
The price of the Goods or Services is the price contained in WallySci non-binding quotation or is the current list price as displayed on the web site. The Tax is not included in the Price. However this price is exclusive of delivery, packaging, carriage, insurance, custom duties which may be charged.
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WallySci reserves the right to adjust the price at any time.
Payment
Payment is due prior to shipment of the Goods or performance of services.
Delivery
Delivery charges are applicable to all orders unless picked up directly from one of our premises. Delivery occurs when the Goods are handed over to the Purchaser, carrier company or delivery representative. Delivery dates quoted are approximate only and WallySci will not be liable for any delay in the delivery of the Goods.
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If the Purchaser fails to take delivery of the Goods or fails to give adequate delivery instructions & it returns to WallySci then WallySci reserves rights to decide whether to resend parcel or not.
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Any claim by the Purchaser for non or incorrect delivery must be advised to WallySci within 10 days of receipt of the goods.
Risk and Property
Risk of damage to or loss of the Goods passes on delivery or, if the Purchaser fails to take delivery without good cause, at the time when delivery is tendered.
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Title to and property in the Goods does not pass to the Purchaser until WallySci has received full payment of the Price and all other sums due to WallySci from the Purchaser.
Limitation of Liability
The Purchaser shall accept sole responsibility for and WallySci shall not be liable for any use of the Goods by the Purchaser, it's agents and employees and the Purchaser shall hold WallySci harmless and fully indemnified against any claims, costs, damages, loss and liabilities arising out of such use.
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WallySci is not liable to the Purchaser because of any representation, or any warranty (express or implied), condition or other term, or any duty in common law, or under the express terms of the Contract, for : (a) any loss of profit, business contracts, opportunity, goodwill, revenue, anticipated savings, expenses, costs or similar loss; and/or (b) any indirect, special or consequential loss or damage; and in the case of either paragraph (a) or (b) above whether caused by negligence, breach of contract, tort, or breach or statutory duty of WallySci, arising out of or in connect with the Contract.
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Any other liability of WallySci to the Purchaser in contract, tort, negligence, breach of statutory duty or otherwise arising out of or in connection with the Contract is limited to the Price.
Confidentiality
The Purchaser will at all times (and without limit of time) keep confidential information acquired in consequence of the Contract. Including business correspondence, technical literature, except for information which is bound to disclose by law or to its professional advisers where reasonably necessary for the performance of their professional services.
General
These Conditions and the documents referred to in them, set out the entire agreement between the Parties and supersede any prior written or oral agreement between them relating to the subject matter of the Contract and the Purchaser acknowledges that in entering into the Contract, it has not relied on any representation not expressly set out in the Contract.
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If any provision of these Conditions is held to be illegal, void or unenforceable the legality, validity and enforceability of the remainder of the Contract is not to be affected.
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Nothing in this contract excludes liability for fraud.
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No person (either legal or natural) who is not a Party has a right to enforce any term or condition of the Contract.
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All suspected fraud causes are handed directly to the relevant authorities without exception.
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WallySci reserves all rights to change pricing even upon successful checkout after communicating with customer.
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Subject to Faridabad Haryana India Jurisdiction only.
Privacy Policy
Postal and Billing Address:
When you place an order at WallySci.com, the information relative to the postal and billing addresses are immediately included in our internal database in order to be able to respond correctly and quickly to the service you request, the delivery of a product or service. This information is conserved strictly for internal use of customer service and is used strictly to serve you better.
Email Address and Phone Number:
When you place an order at WallySci.com, your email address and Phone Number is also collected in order to send you a copy of your invoice and a tracking number during delivery of your purchase. This email address/phone number is also conserved in our database in order to serve you better. If you also register for the WallySci newsletter, your email will also be used to send you the WallySci news.
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Your sensitive information is never shared, rented or sold to a third party. This information can be shared if is is requested legally.
Cookies:
To improve your online experience with WallySci.com, the majority of our pages use "cookies". These cookies can in no way divulge personal information and can not be used to deliver or activate a virus. The cookies provide us vital information on navigation, purchase statistics, entry and exit pages on our website, origins of user traffic, etc. This information allows WallySci to optimize our internet activities to better serve you.
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Although the majority of websites on the Internet use cookies, you can nonetheless disable them in your browser. Be aware, that in such a case, you will not only have problems browsing WallySci.com, but also have problems browsing the internet correctly.
Shipping Policy
WallySci currently ships products only within India. Normal delivery timeline for all shipments within India are between 7 to 9 business days. Upon special request, WallySci can do express deliveries, that may cost extra.
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Upon special request, WallySci can take orders from outside India. Any charges towards customs at the port of entry must be borne by the buyer.
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All shipping charges are charged extra.
Warranty and Returns
Warranty provided by WallySci:
All products sold by WallySci by default are covered under 5 days warranty even if you see warranty none on the product page.
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We at WallySci assure you of providing an accurate description and standard industrial quality products on the website. All our products would be covered under manufacturing defect warranty and would be repaired / replaced if found defective. If any product is found to be not working or not matching the description of the website, the same needs to be informed to WallySci via email on wallysci-admin@neuriot.com within a period of 5 days from delivery of the product to avail the warranty.
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Please note that if the product is modified / damaged due to improper handling, reverse polarity voltage input, overloading, short circuit or ESD the warranty will be void.
Claiming Warranty:
Please email WallySci with the details of the problem faced in the product along with relevant images / operating video. Our customer service department will check the details and if required issue a Return Merchandise Authorization (RMA) number. Also our team can take decesion to replace the product without return or refund amount for that product.
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After the RMA number is issued, the customer has to courier the product to the below address mentioning the RMA number on the return box. The address for courier is:
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Neuriot Technologies LLP
881/15A,
Faridabad - 121007,
Haryana, India.
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Once the product is received, our technical services department will check and update within a week of receiving the parcel.
Repair of Products out of Warranty:
If the warranty is over it doesn't mean that our responsibility towards the sold product is over. We provide repairing service at minimal possible rates. Please reach out to us at wallysci-admin@neuriot.com and we shall be glad to help you.
Return:
WallySci will be able to exchange any item only if the packaging is not broken and provided the customer has informed us within 24 hours of receiving the items. If any of this criteria is not matched WallySci is not liable to exchange such items. We urge customers to select products properly while ordering. Once the items are used we will be unable to sell to someone else hence WallySci is firm on not accepting such items back. Shipping charges for any return will be payable by the customer.